FAQ

In this section you’ll find answers to the most frequently asked questions we receive. We hope that you will find the answers to almost any question you are likely to have.

FAQ

What is TurtleCare Ceramic Coating for Handpans?

TurtleCare Ceramic Coating is a specially designed product for handpan maintenance, providing superior protection and offering substantial advantages over conventional oils. Unlike oil, which can be absorbed by the handpan and eventually affect its sound quality – particularly the upper sounds – TurtleCare Ceramic Coating remains on the instrument’s surface.

TurtleCare Ceramic Coating is particularly beneficial for nitrided steel handpans, acting as a safeguard rather than causing detrimental changes to the instrument’s steel surface over time. It creates a protective ceramic film, which exhibits impressive heat resistance, tolerating temperatures from -40°C to +750°C. Additionally, TurtleCare Ceramic Coating is saltwater resistant, making it an excellent choice for those in coastal areas or humid environments.

To apply TurtleCare Ceramic Coating, place a few drops on your handpan and spread it evenly across the entire surface using a fabric, clean cloth, or, ideally, dry paper to prevent wastage. Allow approximately 10 minutes for the coating to evaporate, leaving behind the protective ceramic film. This simple yet effective maintenance process ensures your handpan remains in optimal condition for the best possible sound.

How often am I supposed to treat my Handpan with TurtleCare Ceramic Coating?

The frequency of application for TurtleCare Ceramic Coating primarily depends on how often you play your handpan. Since TurtleCare forms a durable coating that can’t be easily wiped off with bare hands, it extends the service intervals, requiring less frequent applications than traditional care products.

If you use your handpan intensively, we recommend cleaning the instrument and reapplying TurtleCare as needed. Unlike some products, there are no negative effects associated with excessive use of TurtleCare. However, remember that just a few drops distributed evenly across the entire surface of your handpan can offer substantial protection. If you apply more, than it would only result in wasting an large amount of coating.

In conclusion, while there is no strict rule, your playing frequency and the resulting wear on the handpan should guide your usage of TurtleCare Ceramic Coating.

How do I apply TurtleCare?

Applying TurtleCare to your handpan is a straightforward process. Follow the steps below:1. First, ensure that your handpan is (dry) clean and degreased of oil (if you used oil in the past). If your handpan was previously treated with oil, it’s crucial to thoroughly remove any residue.

2. Once your handpan is clean, spray TurtleCare Ceramic Coating evenly onto the instrument’s surface.

3. After spraying, use dry paper to spread the TurtleCare Ceramic Coating evenly across the entire handpan. Using dry paper helps avoid wastage of the coating and ensures an that it is evenly on the surface.

4. Allow the TurtleCare coaitng to dry. It’s formulated to dry quickly and automatically, leaving a protective ceramic film on your handpan.

By following these steps, you can effectively apply TurtleCare to your handpan and ensure optimal protection for your instrument.

On which surfaces and/or materials can I use TurtleCare?

TurtleCare is specially designed for the usage on handpan surfaces. You can use it on any handpan material, but it is most effective with nitrided steel.

When do I use the TurtleCare liquid and when the spray?

Both the TurtleCare aerosol spray and the liquid in the dropper bottle are designed for the same purpose of protecting your handpan. However, their applications may vary based on your specific needs.

So the short answer is:
You use the spray if you need to apply more often, as their is more lquid in the bottle.

The long answer is:
The aerosol ceramic coating spray is particularly easier to handle, thanks to its broader spray effect which allows for an even application over the surface.

On the other hand, the ceramic coating liquid in the dropping bottle is ideal if you travel frequently or have limited baggage space. Its compact size might make it a suitable option to carry on a plane, although you should always check with your airline’s regulations regarding liquid products. The aerosol is not suited for every travel destination, here you should check the regulations of certain countries.

In conclusion, the choice between TurtleCare spray and liquid depends on your personal circumstances and preference, whether it’s the need for an evenly distributed and more frequent application or a compact, travel-friendly solution.

Is TurtleCare compatible with handpan oils?

No, TurtleCare is not compatible with handpan oils. When you decide to use TurtleCare Ceramic Coating, it is crucial to thoroughly remove any previous oil and residues from the handpan’s surface. The optimal way to do this is by using a degreaser. It’s important to note that you have to choose between either “oiling” or “coating” your handpan. Once you start using TurtleCare, it should be the only product used for maintaining your instrument’s surface.

Where do I find a full reseller pricelist?

Please contact us for a full reseller pricelist via e-mail: [email protected]
and kindly send us also a link to your online-shop.

You can find our catalog here:
HandpanCare catalog

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